Brad Diggens
About Brad Diggens
Brad Diggens is a Business Systems Analyst at Tolko Industries in Canada, where he has worked since 2018. He has over 10 years of experience in project management and technical support, with a focus on business process improvement and productivity optimization.
Work at Tolko Industries
Brad Diggens has been employed at Tolko Industries since 2018, serving as a Business Systems Analyst. In this role, he has contributed to various projects and initiatives aimed at improving business processes and enhancing system efficiency. Additionally, he has worked as an Applications Support Specialist at Tolko since 2013, where he has focused on providing technical support and solutions for software applications. His tenure at Tolko spans over 11 years in Vernon, BC, showcasing his commitment to the organization.
Education and Expertise
Brad Diggens studied at the British Columbia Institute of Technology from 2000 to 2001, where he earned a Technology Support Professional certification. This educational background laid the foundation for his career in IT and technical support. He possesses over 10 years of experience in project management and technical support for software implementations. His expertise includes business process improvement, productivity optimization, and curriculum development.
Background in Technical Support and Project Management
Brad Diggens has a diverse background in technical support and project management. He began his career as a Support Analyst at Chancery Software from 2001 to 2003. He then transitioned to MaxHire Solutions, where he served as an Application Support Technician for one year and later as a Senior Project Manager/Implementation Consultant from 2010 to 2013. His experience also includes a six-year role at eBay as a Top Seller Account Manager, where he developed strong relational communication skills.
Professional Skills and Communication
Brad Diggens specializes in productivity optimization and has a strong focus on business process improvement. He is recognized for his ability to interface effectively with staff, vendors, and customers at all levels. His relational communication skills enable him to collaborate efficiently within teams and contribute to successful project outcomes.