Jessica Hamilton
About Jessica Hamilton
Jessica Hamilton is a Customer Service Coordinator at Tolko Industries in Vernon, British Columbia, with a career spanning various roles within the company since 2016. She has a background in customer service, logistics, and publishing, having worked in multiple positions at Tolko Industries and other organizations over the years.
Work at Tolko
Jessica Hamilton has been serving as the Customer Service Coordinator for OSB at Tolko Industries since 2020. In this role, she is responsible for managing customer inquiries and ensuring satisfaction with OSB products. Prior to this position, she held several roles at Tolko, including Transportation Coordinator for Marine Logistics from 2017 to 2019, and Sales Assistant for OSB from 2019 to 2020. Her career at Tolko began as an Export Documentation Specialist from 2016 to 2017, where she handled export documentation processes.
Education and Expertise
Jessica Hamilton studied at W.L. Seaton Secondary from 1997 to 2002. She furthered her education at Okanagan College, where she earned a Diploma in Writing & Publishing from 2012 to 2014. This educational background has equipped her with skills relevant to her roles in customer service and logistics within the manufacturing sector.
Background
Before joining Tolko Industries, Jessica Hamilton worked at Blenz The Canadian Coffee Company Ltd. as a Barista from 2012 to 2016. She also served as Production Manager at Okanagan Health & Wellness Magazine for nine months in 2015. Earlier in her career, she was employed at SQM Group Inc. as TSR/CQA from 2006 to 2007. This diverse work experience has contributed to her strong customer service and operational skills.
Career Progression
Jessica Hamilton's career at Tolko Industries reflects a steady progression through various roles. Starting as an Export Documentation Specialist, she transitioned to Sales Assistant and then to Transportation Coordinator before her current position as Customer Service Coordinator. This trajectory demonstrates her adaptability and growth within the company over several years.