Ryan Warner
About Ryan Warner
Ryan Warner is a Service Desk Technician at Tolko Industries in Vernon, BC, where he has worked since 2018. He holds an Associate’s Degree in Systems, Networking, and LAN/WAN Management from the Southern Alberta Institute of Technology and has expertise in Microsoft O365/Exchange.
Work at Tolko Industries
Ryan Warner has been employed at Tolko Industries since 2018, serving as a Service Desk Technician. In this role, he is responsible for providing technical support and assistance to users within the organization. His position involves troubleshooting issues related to IT systems and ensuring the smooth operation of technology resources. Located in Vernon, BC, Ryan's contributions are integral to maintaining efficient communication and collaboration within the company.
Education and Expertise
Ryan Warner studied at the Southern Alberta Institute of Technology from 2015 to 2017, where he earned an Associate’s Degree in Systems, Networking, and LAN/WAN Management. This educational background has equipped him with the necessary skills to manage and support IT infrastructures. He possesses expertise in Microsoft O365/Exchange, which is essential for managing workplace communication and collaboration tools.
Background in Project Management
Ryan Warner has a background in project management, which enables him to effectively coordinate and execute IT projects. His understanding of project management principles allows him to contribute to the planning and implementation of technology initiatives within his organization. This skill set enhances his ability to work collaboratively with teams to achieve project goals.
Customer Relations Skills
Ryan Warner possesses strong skills in customer relations, which play a significant role in enhancing user satisfaction and support efficiency. His ability to communicate effectively with users helps to address their needs and resolve issues promptly. This focus on customer service is vital in his role as a Service Desk Technician, where user experience is a priority.
Teamwork Abilities
Ryan Warner demonstrates effective teamwork abilities, contributing to successful project outcomes. His collaborative approach allows him to work well with colleagues and stakeholders, fostering a productive work environment. This skill is particularly important in IT settings, where cooperation is essential for the successful implementation of technology solutions.