Tess Hillard
About Tess Hillard
Tess Hillard is a Credit Specialist at Tolko Industries in Vernon, British Columbia, where she has worked since 2008. With a strong background in credit administration and insurance, she has achieved notable success in collections and actively mentors her team.
Work at Tolko Industries
Tess Hillard has been employed at Tolko Industries since 2008, serving as a Credit Specialist for 16 years in Vernon, British Columbia, Canada. In this role, she has demonstrated expertise in managing accounts receivable and has achieved a 99% collection efficiency score on a mid-8 figure portfolio. Prior to her current position, she worked as a Credit Administrator at Tolko from 2005 to 2008, where she gained valuable experience in credit management.
Previous Experience in Insurance
Before joining Tolko Industries, Tess Hillard worked as an Insurance Broker at Baron Insurance Broker Group from 2003 to 2005 in Vernon, British Columbia, Canada. This role provided her with foundational knowledge in financial services and client management, which she later applied to her credit specialist duties.
Mentorship and Training in Credit Management
Tess Hillard actively mentors and provides training opportunities for the credit specialist team at Tolko Industries. Her commitment to developing her colleagues enhances the overall effectiveness of the credit department and fosters a collaborative work environment.
Involvement in Budgeting and Analysis
In her role as Credit Specialist, Tess participates in budgeting and variance analysis for the credit department. This involvement ensures that financial goals are met and that the department operates efficiently within its budgetary constraints.
Collaboration with Technology Teams
Tess Hillard has collaborated with the technology team at Tolko Industries to address and resolve system-related issues during the implementation of a new sales system. This collaboration highlights her ability to work cross-functionally and contribute to the successful integration of technology in business processes.