Audra Barber
About Audra Barber
Audra Barber is a Customer Success Manager at Toluna Corporate, where she has worked since 2022. She has a background in client success and quality assurance, with previous roles at TrendSource, Inc., Climber.com, and H&M.
Work at Toluna Corporate
Audra Barber has been employed at Toluna Corporate as a Customer Success Manager since 2022. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include managing client accounts, addressing inquiries, and implementing strategies to enhance the overall customer experience.
Previous Experience at TrendSource, Inc.
Before joining Toluna Corporate, Audra Barber worked at TrendSource, Inc. in various roles. She served as CMS Quality Assurance for 8 months in 2017 to 2018. Following this position, she advanced to CMS Client Success Manager from 2018 to 2019, and then to CMS Client Success Manager III from 2019 to 2022, accumulating a total of over 4 years of experience at the company.
Experience as Resume Writer/Analyst
Audra Barber worked at Climber.com as a Resume Writer/Analyst from 2015 to 2017. In this role, she provided professional writing services, helping clients enhance their resumes and improve their job prospects. Her work contributed to the success of numerous clients in their job searches.
Background in Retail Management
Audra Barber gained retail management experience while working at H&M as a Department Manager from 2010 to 2013. In this position, she oversaw daily operations, managed staff, and ensured customer satisfaction within her department. This role provided her with valuable skills in team leadership and customer service.
Education and Expertise
Audra Barber studied Sociology at UC Santa Barbara, where she earned her Bachelor of Arts degree from 2009 to 2013. Her educational background in sociology provides her with insights into human behavior and social dynamics, which are beneficial in her roles in customer success and management.