Amy Bucklin
About Amy Bucklin
Amy Bucklin is a Technical Writer with extensive experience in documentation and editing across various companies, including SAP and Tom Sawyer Software. She specializes in coordinating review cycles, training junior staff, and creating graphics for product documentation.
Current Role at Tom Sawyer Software
Amy Bucklin has been employed as a Technical Writer at Tom Sawyer Software since 2017. In this role, she is responsible for creating and maintaining technical documentation that supports the company's software products. Her work includes developing graphics and screenshots specifically tailored for product documentation. She coordinates and organizes review cycles to ensure that documentation schedules are met.
Previous Experience in Technical Writing
Prior to her current position, Amy Bucklin held several roles in technical writing. She worked at SAP as a Contract Marketing Editor from 2007 to 2010, where she contributed to marketing documentation. She also served as a Contract Technical Writer and Editor at Credible Behavioral Health Software from 2013 to 2014 and as a Technical Writer from 2010 to 2013. Additionally, she worked at Synap Health and Fidelity Investments in similar contract roles, gaining extensive experience in the field.
Education and Expertise
Amy Bucklin studied at Colby College in Waterville, Maine, where she earned a Bachelor of Arts (BA) degree. She has developed expertise in using DITA-compliant text editors, which are essential for manipulating document content and structure. Her skills also include reviewing user interfaces to ensure they meet quality and style standards.
Training and Development Contributions
In her professional capacity, Amy assists in the training and development of junior-level writing staff. This role involves mentoring new writers and helping them improve their technical writing skills, contributing to the overall quality of documentation produced within her teams.