Bryan Adams
About Bryan Adams
Bryan Adams is a Fraud Specialist at TOMS with over a decade of experience in fraud detection and prevention within the retail and e-commerce sectors.
Title and Current Role
Bryan Adams currently holds the position of Fraud Specialist at TOMS. His responsibilities include detecting and preventing fraudulent activities, handling chargebacks, and improving customer service processes to mitigate fraud risks.
Professional Experience at TOMS
At TOMS, Bryan Adams has played a significant role in fraud detection since 2015. He initially worked as a Senior Fraud Analyst for four years, from 2015 to 2019, before transitioning to his current role as Fraud Specialist. During his tenure, he has focused on developing and implementing effective fraud detection strategies tailored to the e-commerce platform, successfully reducing fraud-related losses.
Career at Forever 21
Bryan Adams served as a Sr. Fraud Analyst at Forever 21 from 2013 to 2015 in the Greater Los Angeles Area. Prior to that, he led a team as Team Lead from 2011 to 2013. In these roles, he honed his skills in retail fraud detection, significantly contributing to the company's efforts to minimize fraud risks.
Early Career at Wells Fargo
Before transitioning to the retail sector, Bryan Adams gained substantial experience at Wells Fargo, where he worked as a CSR III from 2006 to 2010. His four-year tenure at Wells Fargo contributed to his expertise in customer service, laying a solid foundation for his later roles in fraud detection.
Education and Expertise
Bryan Adams studied at California State University-Sacramento, where he completed a program in Water Distribution System Operation and Maintenance. Over a decade of experience in the retail and e-commerce sectors has equipped him with specialized skills in handling chargebacks and improving customer service processes to mitigate fraud risks. He possesses a proven track record of effectively reducing fraud-related losses.