Neo Chen
About Neo Chen
Neo Chen is the Compliance Assistant Manager at Toms in Los Angeles, with over 7 years of experience in CSR management and the footwear industry.
Title and Current Role
Neo Chen serves as the Compliance Assistant Manager at Toms, based in Los Angeles, California, United States. In this capacity, Neo manages the scheduling of global internal and external audits. Neo actively conducts internal audits for new or existing suppliers and collaborates with the headquarters on supplier assessment ratings. Neo also assists in updating and maintaining the social compliance manual with input from the HQ legal team.
Previous Experience at Bbc International Llc
Prior to joining Toms, Neo Chen worked as a Compliance Supervisor at Bbc International Llc from 2011 to 2014. During this three-year tenure in Boca Raton, Florida, Neo gained substantial experience in the compliance sector, specifically within the footwear industry.
Education and Qualifications
Neo Chen completed a Bachelor's degree in Economics, Commerce, and International Business from Jimei University. This academic journey spanned from 2006 to 2010, resulting in a Bachelor of Arts degree. Alongside the educational background, Neo is also a certified SA8000 auditor, adding a vital qualification to his professional portfolio.
Expertise in Compliance and Footwear Industry
With over seven years of experience in Corporate Social Responsibility (CSR) management and the footwear industry, Neo Chen is well-versed in compliance-related functions. Neo frequently travels to South China and Vietnam for work, ensuring thorough compliance standards. Neo has developed and maintained internal audit tools and offers resolutions to supplier compliance issues, advising them on strategic directions.
Supplier Training and Collaboration
Neo Chen plays a pivotal role in educating and training suppliers on adhering to the Supplier Code of Conduct and relevant third-party standards, such as the Fair Labor Association (FLA) and local laws. Neo also regularly communicates with the HQ legal team to discuss recent highlights and solutions to pressing compliance issues, assisting the Compliance Manager with team building and special projects.