David Chen
About David Chen
David Chen is a Customer Program Manager and Presales & Solution Consultant at TomTom, with over 15 years of experience in the IT industry, specializing in system integration, data/service/software business, and customer success.
Title and Current Role at TomTom
David Chen currently serves as a Customer Program Manager and Presales & Solution Consultant at TomTom, based in Taipei, Taiwan. He has been with the company since 2020, where he is responsible for enabling customer success through extensive solution consulting. In this role, he uses his vast expertise to identify product gaps, suggest feature enhancements, and ensure that customer requirements are addressed effectively.
Previous Roles at TomTom
Before his current role, David Chen held several key positions at TomTom. From 2019 to 2020, he was the Regional Head of Local Intelligence, focusing on team management and resource planning. Prior to this, he spent three years as a Sr. Partner Development Manager, overseeing business and partner development and supplier management from 2017 to 2020. From 2015 to 2016, he served as a Supplier Manager, managing data procurement and supplier relationships. He also worked as a Technology Deployment Manager, both in India and Taiwan, focusing on data production, technology management, and quality assurance over multiple years.
Experience at GlobalSat Technology Corporation
David Chen's career includes a significant tenure at GlobalSat Technology Corporation, where he worked as a Product and Marketing Development Manager from 2007 to 2010. In this role, he managed various projects and products, bringing them from conception to market. His contributions were instrumental in enhancing product offerings and aligning them with market needs.
Educational Background
David Chen holds a Master of Business Administration (MBA) in International Business from National Taiwan University, completed between 2010 and 2014. He also graduated from National Chiao Tung University with a degree in Technology Management in 2005 and earned a Master of Civil Engineering (M.Eng.) in Geographic Information System and Cartography from the same institution in 2004. Additionally, he achieved a Bachelor of Engineering (BE) in Surveying Technology/Surveying from National Cheng Kung University in 2002.
Expertise and Specializations
With over 15 years in the IT industry, David Chen's expertise lies in system integration, data/service/software business, presales, project management, and partnership development. He excels at creating compelling customer value presentations, performing technical and functional product-fit analysis, and conducting roadmap and product reviews. His deep understanding of TomTom's products and services allows him to provide valuable customer perspectives and enhance the company's value to its clients.