David Watkins
About David Watkins
David Watkins is the Director of Customer Care at TomTom, with extensive experience in customer support and sales management.
Director of Customer Care at TomTom
David Watkins has been serving as the Director of Customer Care at TomTom since 2017. Located in the Amsterdam Area, Netherlands, his role involves overseeing the entire customer care department, ensuring high-quality support services, and managing customer satisfaction initiatives.
Manager of Customer Support at TomTom
From 2011 to 2017, David Watkins served as the Manager of Customer Support at TomTom. Based in Amsterdam, he was responsible for managing customer support teams, improving service processes, and resolving high-priority customer issues.
Team Leader in Customer Support at TomTom
David Watkins began his journey with TomTom as a Team Leader in Customer Support from 2006 to 2011. His key responsibilities included leading support teams, providing training and development for staff, and ensuring effective customer service operations.
Sales Management Experience at CPM Nederland
Between 2002 and 2006, David Watkins worked as a Sales Manager at CPM Nederland. In this role, he was responsible for managing sales teams, driving sales strategies, and achieving sales targets.
Keyholder at Securitas
David Watkins worked as a Keyholder at Securitas from 2001 to 2002. His responsibilities included maintaining security protocols and ensuring the safety and security of the premises.
Education at The University of Edinburgh
David Watkins studied at The University of Edinburgh from 1998 to 2001, where he obtained a Master of Arts (MA) in History. His academic experience contributed to his analytical and research skills.
Early Education at Daniel Stewarts and Melville College
David Watkins received his early education at Daniel Stewarts and Melville College, where he studied from 1988 to 1998. The foundational knowledge and skills he gained here have supported his professional growth.