Debjoty Mukherjee
About Debjoty Mukherjee
Debjoty Mukherjee is an Assistant Project Manager and Problem Manager at TomTom with a background in IT and management roles at Mphasis. He holds a Bachelor's Degree in Information Technology from Punjabi University and ITIL certifications.
Company
Debjoty Mukherjee is currently working at TomTom. He serves in two roles: Assistant Project Manager and Problem Manager, stationed in the Pune, Maharashtra, India area. His responsibilities include overseeing project management tasks and handling problem management processes within the company.
Title
Debjoty Mukherjee holds two titles: Assistant Project Manager and Problem Manager at TomTom. These roles involve orchestrating project activities and managing problem resolution processes to ensure seamless operations within the organization.
Education and Expertise
Debjoty Mukherjee graduated from Punjabi University with a Bachelor's degree in Information Technology. He has also completed his higher secondary education (H.S.C) from National Open School, and secondary education (S.S.C) from Imperial School, Dhanbad. Additionally, Mukherjee holds ITIL V3 and ITIL V4 Foundation certifications, which underscore his proficiency in IT service management.
Background
Debjoty Mukherjee has a strong background in IT and project management. Before joining TomTom, he worked at Mphasis as an Incident Manager from 2010 to 2016. His role at Mphasis involved incident management, critical to maintaining service quality and user experience. Earlier, he played a significant role in process transition and implementation for Cadbury India and EMEA processes with Kraft Foods accounts.
Facilitation and Training
Debjoty Mukherjee is actively involved in facilitating in-house training for new joiners at his organization. This role involves imparting essential knowledge and skills to new employees to help them integrate smoothly into the company. His expertise in people management and performance management is directed towards improving service quality and enhancing user experience.