Devendra Thakur
About Devendra Thakur
Devendra Thakur is the Training, Quality, and Ops Manager at TomTom in Pune, Maharashtra, India, with a background in Operations Management and Supervision.
Current Position at TomTom
Devendra Thakur currently works at TomTom as the Training, Quality, and Operations Manager. He has been in this role since 2021 in Pune, Maharashtra, India. In this capacity, he oversees training programs, ensures quality standards, and manages operational processes.
Previous Roles at TomTom
Prior to his current position, Devendra Thakur held multiple roles at TomTom. From 2018 to 2021, he served as an Operations Manager in the Pune Area, India, focusing on streamlining operations and improving efficiency. Before that, he was a Supervisor from 2015 to 2018, and a 2nd Line Support from 2014 to 2015, providing essential technical support and overseeing supervisory responsibilities.
Experience at Stream Global Services
Devendra Thakur worked as a Technical Support Professional at Stream Global Services from 2010 to 2013 in Bhayander. In this role, he provided technical support to clients, resolving technical issues and ensuring customer satisfaction.
Educational Background
Devendra Thakur holds a Master of Business Administration (MBA) in Operations Management and Supervision from Symbiosis Institute of Management Studies, completed from 2019 to 2021. Additionally, he earned a Bachelor of Science (BS) degree in Physics from Annasaheb Vartak College of Arts, Commerce, and Science, from 2008 to 2010.
Skills and Expertise
Devendra Thakur has expertise in content creation, customer service, and client relations management. He is adept at meeting and interacting with new people to understand their stories and help them grow, leveraging his skills to foster positive client relations.