Dimpy Shah
About Dimpy Shah
Dimpy Shah is a Strategic Customer Success Manager at TomTom with over 15 years of experience in technical program management and product development within the mapmaking and location technologies industry.
Title
Dimpy Shah is the current Strategic Customer Success Manager at TomTom, a role held since 2019. Shah has a long-standing career at TomTom, having worked in various capacities including Product Manager, Product Owner, Specifications Architect, Quality Training and Methods Coordinator, and Technology Integration Coordinator.
Company
Dimpy Shah works in San Francisco Bay Area for TomTom, a prominent name in the mapmaking and location technologies industry. TomTom benefits from Shah's extensive background and detailed-oriented mindset in product development and customer success.
Previous Roles at TomTom
Before taking on the role of Strategic Customer Success Manager, Dimpy Shah served as a Product Manager from 2017 to 2019 and as a Product Owner from 2012 to 2017, emphasizing product development. Shah also held the roles of Specifications Architect, Quality Training and Methods Coordinator, and Technology Integration Coordinator, contributing to various aspects of product lifecycle and quality assurance.
Educational Background
Dimpy Shah holds an MS in Geoinformatics from Symbiosis Institute of Geoinformatics and a BSc in Environmental Science from Delhi University. Additionally, Shah attended the Stanford University Graduate School of Business, demonstrating a strong foundation in both technical and business education. High school education was completed at Carmel Convent School.
Industry Experience
Dimpy Shah has over 15 years of experience in technical program management and product development within the mapmaking and location technologies industry. Known for fostering strong customer relationships and monitoring their product experiences, Shah exhibits key competencies in customer success, program management, and maps product development.