Henry Francis
About Henry Francis
Henry Francis is a Technical Support professional currently working at TomTom and has previous experience as a Customer Service Representative at Sitel India Private Limited.
Technical Support at TomTom
Henry Francis has been working in the Technical Support role at TomTom since 2016. In this capacity, he is responsible for addressing technical inquiries and troubleshooting issues related to TomTom's range of products and services. His role involves providing customer assistance through various channels, including phone, email, and live chat, ensuring that customers receive effective and timely solutions.
Customer Service Representative at Sitel India Private Limited
From 2010 to 2016, Henry Francis served as a Customer Service Representative at Sitel India Private Limited in Mumbai. Over his six-year tenure, he managed customer queries, provided service support, and handled customer complaints. His role emphasized improving customer satisfaction and ensuring the efficient resolution of customer issues.
Education at St. Aloysius' College, Jabalpur
Henry Francis completed his Bachelor of Commerce (B.Com) degree at St. Aloysius' College (Autonomous), Jabalpur. His academic background in commerce has equipped him with foundational knowledge in business, finance, and accounting, which complements his professional experience in customer service and technical support roles.