James Ku 古智中
About James Ku 古智中
James Ku is the Sr. Manager of Customer Program Management and APAC Lead at TomTom, based in Sydney, Australia. He has a diverse background in software engineering and project management with experience in both Taiwan and Australia.
Title and Current Role at TomTom
James Ku serves as the Sr. Manager of Customer Program Management and the APAC Lead at TomTom. He has been in this role since 2022, based in Sydney, New South Wales, Australia. James oversees customer support and program management across the Asia-Pacific region, ensuring successful project execution and client satisfaction.
Career at TomTom
James Ku has a long-standing career with TomTom, where he held multiple roles over the years. Before his current position, he worked as Manager of Customer Program Management from 2020 to 2022 in Sydney. Prior to relocating to Australia, James spent 12 years from 2008 to 2020 in Taipei City, Taiwan, managing customer programs. During his tenure, he played a significant role in various projects, showcasing his technical and management expertise.
Previous Work Experience
Before joining TomTom, James Ku gained experience at other technology companies. He worked at 大宇資訊股份有限公司 as a Software Engineer and Project Manager from 2004 to 2008 in New Taipei City, Taiwan. He also worked as a Software Engineer at Cirrus Logic from 2003 to 2004 in Taipei City, Taiwan. These roles allowed him to build a solid foundation in software development and project management.
Educational Background
James Ku holds an Executive Masters of Business Administration (EMBA) from HEC Liège, obtained between 2018 and 2019. He also holds a Bachelor of Engineering (BE) in Engineering Science from the University of Auckland, which he earned from 1999 to 2003. His diverse educational background supports his technical and managerial capabilities in his professional roles.
Key Contributions and Roles
During his career, James Ku has made notable contributions, including playing a key role in launching Huawei's Petal Map App by providing post-sales support. He also has experience developing demonstration tools for customer presentations and training, as well as managing software development projects like a DVD recorder UI and gaming engine modules. His relocation from Taipei to Sydney in 2020 marked a new chapter in his career, focusing on supporting prospects and customers in the geospatial industry across Southeast Asia, Northeast Asia, and Oceania.