Jiya Keswani
About Jiya Keswani
Jiya Keswani is a Senior Accountant at TomTom in Pune, Maharashtra, with a background in finance and process improvement.
Title
Jiya Keswani holds the title of Senior Accountant at TomTom.
Current Position at TomTom
Jiya Keswani is currently a Senior Accountant at TomTom, based in Pune, Maharashtra. She has been with the company since 2014, with her responsibilities including handling customer disputes, account reconciliation, and monitoring fraud interception and chargebacks in Zendesk for web customers. She works closely with counterparts in the Europe headquarters and collaborates between RPA, SAP, and internal teams to drive and implement process improvement ideas.
Previous Positions
Before joining TomTom, Jiya Keswani worked as a Senior Account Executive at Reliance from 2013 to 2014 in Mumbai Area, India. Prior to that, she served as a Senior Process Associate at Essar Aegis Ltd from 2009 to 2013, also based in the Mumbai Area.
Education and Expertise
Jiya Keswani completed her Master's Degree in Management at the University of Mumbai from 2013 to 2014. She also holds a Bachelor's Degree in Business Administration (BBA/BMS) from Smt Chandibai Himathmal Mansukhani College, where she studied from 2006 to 2009. Jiya has a Lean Certification and is a Certified GBS Professional by Hackett Group and CIMA Group. Additionally, she is part of the 'Great in Finance - Technology' team at TomTom, focusing on process improvements using Robotics Process Automation and Hana Live reporting.
Professional Certifications and Interests
Jiya Keswani is a Certified GBS Professional by Hackett Group and CIMA Group. She has a Lean Certification and is interested in making a career in SAP accounting. At TomTom, she contributed to a continual improvement project and works on process improvement ideas, particularly in collaboration with RPA and SAP.