Leticia Solera Villar
About Leticia Solera Villar
Leticia Solera Villar is a Quality and Efficiency Coordinator currently working at Tomtom in Amsterdam, Netherlands, and a Lodging Content Associate at Expedia, Inc. in Seattle, USA.
Current Role at TomTom
Leticia Solera Villar currently holds the position of Quality and Efficiency Coordinator at TomTom. She began this role in 2017 and is based in Amsterdam, Noord-Holland, Netherlands. Her responsibilities include overseeing quality control processes and driving efficiency improvements within the company. This role involves detailed analysis and implementing strategic initiatives to enhance the overall performance and service quality at TomTom.
Current Role at Expedia, Inc.
Since 2018, Leticia Solera Villar has been working at Expedia, Inc. as a Lodging Content Associate in Seattle, Washington, United States. In this role, she is responsible for managing lodging content, ensuring accuracy, and enhancing the quality of information available to customers. Her position involves collaborating with various teams to maintain the integrity of the lodging data presented on Expedia’s platform.
Previous Experience at TomTom
Before her current role, Leticia Solera Villar held multiple positions at TomTom. From 2016 to 2017, she was the Customer Support Supervisor for the UK and ZA regions, managing support operations and ensuring high customer service standards. Earlier, from 2014 to 2016, she was a Technical Support Professional, providing assistance to customers in ES and LATAM regions and troubleshooting technical issues.
Early Career Positions
Leticia Solera Villar's early career includes various roles that built her expertise in customer service and education. In 2012, she worked as an Education Project Manager Intern at Isei Europe Foundation for 5 months. Prior to that, in 2011, she spent 4 months as a Spanish Teacher at La Casa the House of Spanish in South Africa, and held a role as a CX Team Leader at Sulake in Finland.