Rachael (W.J.) Lo
About Rachael (W.J.) Lo
Rachael (W.J.) Lo is an Interaction Designer at TomTom, with extensive experience in UX and UI design across various industries and regions.
Current Position at TomTom
Rachael (W.J.) Lo currently operates as an Interaction Designer at TomTom. She has been holding this position since 2020, working remotely from Taipei, Taiwan. Her role involves substantial collaboration with design and development teams across the Asia-Pacific (APAC) and European regions, aiming to enhance user journeys and improve interaction design specifications. Besides focusing on user experience in in-vehicle cockpit design, she also engages with internationalization topics pertinent to these projects.
Past Roles at TomTom
Before her current role, Lo held the title of Associate Interaction Designer at TomTom from 2018 to 2020, also working remotely from Taipei, Taiwan. During her tenure, she contributed to various deliverables, ranging from the mapping of user journeys to the creation of detailed interaction design specifications. Her experience at TomTom has solidified her expertise in user-centered design processes, particularly in the field of global navigation and mapping products.
Academic Background
Rachael Lo achieved her Master of Science (M.Sc.) in Human-Computer Interaction with Ergonomics from University College London (UCL) between 2014 and 2015. Prior to that, she completed her Bachelor of Arts (B.A.) in Communication and Technology at National Chiao Tung University, where she studied from 2008 to 2012. Her academic background underpins her proficiency in designing user-friendly interfaces and ergonomic interaction systems.
Previous Professional Experience
Lo's career includes a vast range of roles, from UX Designer at Sunweb Group in the Netherlands to UI Design Intern at 91APP, Inc. in Taiwan. She also co-founded '揪 in us,' a venture in Hsinchu County/City, Taiwan, where she served as UI designer for two years. Additionally, her experience as a Freelance UX Designer between 2015 and 2018 allowed her to work across multiple locations, including Amsterdam, London, and Taipei. Notably, she has worked on e-commerce mobile applications and annotation platforms for computer vision in medical AI training.
Specializations in UX and Interaction Design
Throughout her career, Rachael Lo has specialized in enhancing user experiences across various domains. Her portfolio includes designing annotation platforms tailored for medical AI training and developing e-commerce mobile applications for both startups and established industries. Her specialization in user journey mapping and interaction design specifications has been instrumental in providing advanced user-centered solutions.