Vanessa D'souza
About Vanessa D'souza
Vanessa D'souza is a Senior Documentation and Training Developer at TomTom in Pune, Maharashtra, India, with a background in technical writing and operations management.
Current Position at TomTom
Vanessa D'souza currently serves as a Senior Documentation and Training Developer at TomTom. She has been with the company since 2019, working in Pune, Maharashtra, India. In her role, she is responsible for creating and maintaining comprehensive documentation and training materials to support TomTom's various products and services. Her work ensures that both internal teams and end-users have clear and accessible information.
Previous Experience at Fiserv
Before joining TomTom, Vanessa D'souza worked at Fiserv as a Technical Writer from 2017 to 2019. During her two-year tenure in Pune, she focused on developing technical documentation, user manuals, and other support materials. Her contributions were integral in helping users navigate Fiserv's financial services technologies.
Early Career and Role at The Indian Express Ltd
Vanessa D'souza began her career in the media industry, working at The Indian Express Ltd as Assistant Manager for Scheduling and Operations. She held this position for nine years from 2004 to 2013 in the Pune Area, India. Her responsibilities included managing scheduling tasks and overseeing operational processes to ensure smooth workflow and timely delivery of projects.
Educational Background in Technical Communication
Vanessa D'souza pursued a Diploma in Technical Communication from Technowrites Pvt Ltd between 2013 and 2014. This specialized education provided her with the skills and knowledge required to excel in technical writing and communication roles. Additionally, she holds a Bachelor of Commerce (B.Com) degree from Gujarat University, which she completed from 1992 to 1995.