Danny Villarreal
About Danny Villarreal
Danny Villarreal serves as the VP of Customer Success at Toolio and has extensive experience in the SaaS industry, previously holding leadership roles at Jungle Scout and Planview, Inc. He is also an Alderman/Mayor Pro Tem in the Village of San Leanna, Texas, and has a strong focus on data-driven decision-making and customer engagement.
Work at Toolio
Danny Villarreal serves as the Vice President of Customer Success at Toolio, a position he has held since 2024. In this role, he focuses on enhancing customer satisfaction and driving value for clients. His responsibilities include overseeing customer success initiatives and ensuring that customer needs are met effectively. Villarreal's extensive experience in the SaaS industry contributes to his ability to lead customer success strategies that align with the company's goals.
Current Role at TranscribeIQ
In addition to his position at Toolio, Danny Villarreal is the Creative Founder of TranscribeIQ, a role he has occupied since 2023. Based in Austin, Texas, he leverages his expertise in customer success to develop innovative solutions that address client needs. His work at TranscribeIQ reflects his commitment to enhancing customer experiences through creative approaches.
Previous Experience at Jungle Scout
Danny Villarreal has held multiple roles at Jungle Scout, including Head of Customer Success, VP of Customer Success, and Director of Customer Success and Experience. His tenure at the company spanned from 2018 to 2023, during which he contributed to significant improvements in customer engagement and retention. Villarreal's leadership in these roles was instrumental in driving revenue growth and reducing churn for the company.
Background in Customer Success and Training
Villarreal has over 15 years of experience in the SaaS industry, focusing on building and scaling global customer functions. His previous positions include Sr. Director of Global Adoption and Training Services at Planview, Inc., and Director of Global Training Services at Troux. His background encompasses various aspects of customer success, including account management, onboarding, and support, demonstrating his comprehensive understanding of customer needs.
Education and Expertise
Danny Villarreal studied at The University of Texas at Austin and Baylor University. His educational background complements his professional experience, particularly in strategic thinking and data-driven decision-making. Villarreal is recognized for his ability to lead globally distributed teams and partner with leaders to drive customer success and value growth.