Andy Paulino
About Andy Paulino
Andy Paulino is an IT Help Desk Technician based in Chicago, Illinois, with a background in support roles at various companies, including Facebook and Locusview. He has a strong interest in gaming and technology, alongside a commitment to fitness and health.
Current Role at TopBloc
Andy Paulino serves as an IT Help Desk Technician at TopBloc, a position he has held since 2022. In this role, he is responsible for providing technical support and assistance to users, ensuring that IT systems operate smoothly. His work involves troubleshooting issues, resolving technical problems, and maintaining the overall efficiency of IT services within the organization. His experience in this role contributes to the effective functioning of TopBloc's IT infrastructure.
Previous Experience in IT Support
Prior to his current position, Andy Paulino worked as a Support Specialist Tier 1 at Locusview for three months in 2022. He also held the position of Enterprise Support Technician at Facebook from 2021 to 2022, where he provided technical support to enterprise clients. His background in these roles has equipped him with valuable skills in customer service and technical troubleshooting, which he applies in his current role.
Educational Background
Andy Paulino studied General Studies at City Colleges of Chicago-Wilbur Wright College from 2012 to 2014. He later attended Year Up, focusing on Information Technology, where he achieved up to 31 ACE transferable college credits from 2021 to 2022. The Year Up program emphasizes skill development and professional experience, which has contributed to his career in IT support.
Community Engagement and Interests
In addition to his professional experience, Andy Paulino worked as a Community Donation Center Ambassador at Savers | Value Village from 2020 to 2022. This role involved engaging with the community and assisting with donation efforts. Outside of work, he has a strong interest in gaming and technology, which he actively pursues in his free time. He also focuses on fitness and health, balancing his professional commitments with personal well-being.