Lynn Cohen
About Lynn Cohen
Lynn Cohen - Title and Role
Lynn Cohen serves as the Vice President, Office of Customer Experience oCHRO. In this role, she is responsible for overseeing and optimizing customer experiences through strategic HR leadership. Her position focuses on aligning HR initiatives with broader business goals to enhance overall customer satisfaction.
Lynn Cohen - HR Leadership Experience
Lynn Cohen brings over 25 years of comprehensive HR leadership experience to her current role. Throughout her career, she has demonstrated a strong ability to lead HR initiatives that drive organizational success. With a focus on both strategic and operational aspects of HR, Lynn has consistently contributed to the development and implementation of effective human capital management solutions.
Lynn Cohen - Certifications and Expertise
Lynn Cohen holds both the Senior Professional in Human Resources (SPHR) and the Society for Human Resource Management Senior Certified Professional (SHRM-SCP) certifications. These credentials underscore her extensive knowledge and expertise in human resources management. Additionally, Lynn possesses deep functional knowledge of the Workday HCM suite and is skilled in leveraging its functionality to build better business processes.
Lynn Cohen - Thought Leadership in Retail
As a thought leader in the retail industry, Lynn Cohen frequently shares her expertise at industry events. Her insights into HR practices and customer experience optimization are highly valued by peers and professionals in the field. By participating in these events, Lynn contributes to the ongoing dialogue on best practices and emerging trends in HR and customer experience within the retail sector.