Marsy Barreto Lopez
About Marsy Barreto Lopez
Marsy Barreto Lopez is a Sales Operations and Accounting Specialist currently employed at TopBloc in Chicago, Illinois. With a Bachelor's degree in Business Finance from Universidad de Santander-UDES, she has extensive experience in customer service, business operations, and sales support roles across various companies, including H&M and New York Life Insurance Company.
Current Role at TopBloc
Marsy Barreto Lopez serves as a Sales Operations and Accounting Specialist at TopBloc since 2022. In this role, she is responsible for generating financial reports and statements, assisting with audits, and managing month-end closing procedures. She enhances the Salesforce platform through customizations that meet the needs of the sales team and overall business requirements. Her work focuses on maintaining accurate and complete records while communicating with clients to discuss account statuses and discrepancies.
Previous Experience at H&M
Marsy Barreto Lopez held multiple positions at H&M from 2018 to 2022. She began as a Customer Service Representative for six months in Chicago, Illinois, before transitioning to a Social Media Specialist role for ten months. Following this, she served as a Business Operations Executive for the LATAM region for three years. In these roles, she developed skills in customer engagement and operational management.
Education and Specialization
Marsy Barreto Lopez earned a Bachelor's degree in Business with a major in Finance from Universidad de Santander-UDES, completing her studies from 2009 to 2013. Additionally, she participated in the Salesforce Pathfinder Training Program, where she achieved Salesforce Sales Operations Specialization in 2021. This educational background supports her expertise in sales operations and financial management.
Early Career Background
Before her tenure at H&M, Marsy Barreto Lopez worked in various roles that contributed to her professional development. She was an Insurance Agent at New York Life Insurance Company for four months in 2016 and an Account Representative at State Farm for nine months from 2017 to 2018. These positions provided her with foundational experience in customer service and account management.
Key Contributions and Projects
Marsy Barreto Lopez developed and managed a customer reference database called 'Reference Edge' to enhance sales force productivity and effectiveness. This initiative reflects her ability to create systems that improve operational efficiency and support sales strategies.