Neil Brennan
About Neil Brennan
Neil Brennan is a Site Operations Manager at Torc Robotics, where he has worked since 2020. He previously held positions at Tesla and Aptiv, significantly enhancing customer satisfaction and operational efficiency throughout his career.
Work at Torc Robotics
Since 2020, Neil Brennan has served as the Site Operations Manager at Torc Robotics in Albuquerque, New Mexico. In this role, he is responsible for overseeing site operations and enhancing operational efficiency. His focus on improving processes contributes to the overall effectiveness of the organization within the autonomous vehicle sector.
Experience at Tesla
Neil Brennan worked at Tesla as a Regional Delivery Manager from 2015 to 2018 in Cleveland, Ohio. During his tenure, he played a significant role in improving customer satisfaction ratings, elevating Cleveland's delivery CSAT from the lowest national ranking to a top-five global position by early 2016. This achievement reflects his ability to implement effective strategies in customer service and operational management.
Background in Emergency Management
Neil Brennan has a strong background in emergency management, having studied this field at The University of Akron, where he earned a Bachelor of Science in Emergency Management from 2008 to 2010. He furthered his education by obtaining a Master of Public Administration (MPA) from the same institution between 2010 and 2012. His academic focus complements his operational management roles, enhancing his capabilities in crisis response and operational planning.
Previous Roles and Experience
Before joining Torc Robotics, Neil Brennan held various positions that contributed to his extensive experience in operations management. He worked as an Operations Manager for Aptiv's autonomous fleet from 2018 to 2020 in Las Vegas, Nevada. Additionally, he gained valuable experience as an Emergency Management Intern at Cleveland Clinic Akron General in 2010 and as a Graduate Assistant at The University of Akron from 2010 to 2011.
Education and Qualifications
Neil Brennan studied at Lorain County Community College, where he achieved an Associate of Science with a minor in Criminal Justice from 2005 to 2008. He then attended The University of Akron, earning a Bachelor of Science in Emergency Management and later a Master of Public Administration (MPA). His educational background supports his expertise in operational efficiency and emergency management.