Fernando Muniz
About Fernando Muniz
Fernando Muniz serves as the Manager of IT Infrastructure at Polymer Logistics, where he has implemented a ticketing system and deployed best practices across the OSI Model. With a background in business administration and computer engineering, he has extensive experience in IT operations and security policy development.
Work at Polymer Logistics
Fernando Muniz has served as the Manager of IT Operations at Polymer Logistics since 2018. He is based in Riverside, California, where he oversees IT infrastructure operations. In this role, he has implemented a ticketing system to improve accountability and has architected new site deployments across the United States. Muniz adheres to a one platform philosophy, ensuring consistency and efficiency in operations.
Previous Experience at Vology
Prior to his current position, Fernando Muniz worked at Vology. He held the role of Manager of Service Operations for five months in 2018 and served as Service Desk Supervisor for three years from 2015 to 2018. In these roles, he was responsible for managing service operations and supervising the service desk team, contributing to the overall efficiency of IT services.
Background in IT Technical Support
Fernando Muniz began his career in IT as the IT Technical Support Manager and Project Manager at R-stream Pos & Data Management Solutions from 2005 to 2007. In this position, he managed technical support operations and led various projects, gaining valuable experience in IT management and support.
Education and Expertise
Fernando Muniz studied Business Administration and Computer Engineering at Hillsborough Community College from 2004 to 2006. This educational background has provided him with a solid foundation in both business principles and technical skills, which he applies in his current and previous roles in IT management.
Achievements in IT Infrastructure
In his role as Manager of IT Infrastructure, Fernando Muniz has implemented best practice methodologies across all layers of the OSI Model. He conducted a technological assessment of the entire US IT Infrastructure, which led to strategic modernization planning. Additionally, he developed and enforced security policies specifically for US Operations, enhancing the security posture of the organization.