Gabriele Sokolies
About Gabriele Sokolies
Gabriele Sokolies serves as a customer service representative at Tosca in Germany, where she has worked since 2021. With a diverse background in customer service and administration, she holds multiple degrees in business administration and computer science.
Work at Tosca
Gabriele Sokolies has been serving as Ansprechpartner im Kundendienst at Tosca since 2021. In this role, she focuses on customer service, ensuring that client needs are met efficiently. Her experience in customer service spans several years, contributing to her effectiveness in this position.
Previous Experience in Customer Service
Prior to her current role at Tosca, Gabriele worked at STRÖER Dialog Group GmbH as an International Customer Service Representative from 2019 to 2021. This position allowed her to develop skills in handling diverse customer inquiries and managing international client relationships.
Educational Background
Gabriele Sokolies studied at the Hotel-Management School, where she focused on Business Administration and Computer Science, achieving a Master's degree. Additionally, she attended IHK Frankfurt am Main, studying Import/Export, Logistics, and Technology, and earned the title of Industrie Kauffrau. She also holds a Bachelor's degree from the Industry-Management School in Business Administration and Computer Science.
Expertise in IT and Data Security
Gabriele possesses expertise in modernizing hardware infrastructure and improving data security. She specializes in streamlining IT fleets to reduce costs and utilizes the latest mobile technologies to enhance collaboration within teams. Her skills also extend to lead generation and contract management.
Language Proficiency and Skills
Gabriele is fluent in German and proficient in Microsoft Office. Her language skills complement her professional experience, enabling her to communicate effectively in diverse environments and contribute to her roles in customer service and IT.