Helen Boden
About Helen Boden
Helen Boden is a Customer Service and Asset Manager in the UK, currently employed at Tosca since 2021. She has extensive experience in education and recruitment, having held various managerial positions at institutions such as Dudley College and Walsall Adult and Community College.
Current Role at Tosca
Helen Boden serves as the Customer Service and Asset Manager UK at Tosca. She has held this position since 2021, contributing to the company's operations in Dudley, England. In her role, she is responsible for overseeing customer service initiatives and managing asset-related activities.
Previous Experience in Education Management
Helen Boden has extensive experience in educational management. She worked at Dudley College as the Business Manager for Engineering Apprenticeships from 2014 to 2017. Prior to that, she served as the Guidance, Wellbeing and Progression Manager at Walsall Adult and Community College from 2003 to 2013. Her roles involved managing apprenticeship programs and supporting student progression.
Background in Marketing and Recruitment
Helen Boden has a background in marketing and recruitment. She worked as the Marketing Manager at Walsall Adult and Community College for one year in 2013. Earlier in her career, she was a Recruitment Consultant at Katie Bard from 2000 to 2003, where she focused on recruitment strategies and client relations.
Quality and Compliance Management Experience
Helen Boden has held positions focused on quality and compliance management. She worked at Interserve as the Quality and Compliance Manager from 2019 to 2020 and previously served in a similar role at Mitie for six months in 2020. These roles involved ensuring compliance with operational standards and enhancing service quality.
Educational Qualifications
Helen Boden has pursued various educational qualifications. She studied at Dudley College, achieving OCR Level 3 & 4 in Information, Advice and Guidance from 2002 to 2004. Additionally, she obtained an OCR Level 6 Diploma in Career Guidance from Prospects Training Limited between 2012 and 2014. Her foundational education includes studies at Sandwell College and Langley High School.