Juan Vivas
About Juan Vivas
Juan Vivas is a System Administrator with a background in computer engineering and a focus on problem-solving. He has worked in various roles, including freelance web development and customer service, and aims to enhance his skills through diverse projects.
Work at Totem
Juan Vivas has been employed as a System Administrator at Totem since 2021. In this role, he is responsible for managing and maintaining the organization's IT infrastructure. His work involves troubleshooting issues, implementing system upgrades, and ensuring the reliability of network services. Based in Alpharetta, Georgia, he contributes to the company's operational efficiency through his technical expertise.
Education and Expertise
Juan Vivas studied at Universidad 'Alejandro de Humboldt' where he pursued a degree in Ingeniera Informatico. He completed his studies over a span of 14 years, from 2002 to 2016, and earned the title of Ingeniero Informatico. This educational background has equipped him with a solid foundation in information technology and systems management.
Background in Software Development
Before joining Totem, Juan Vivas worked as a Freelance Web Developer and Designer from 2014 to 2020. During this six-year period, he gained experience as a Software Engineer, focusing on developing and designing web applications. This role allowed him to enhance his technical skills and understand client needs in various projects.
Customer Service Experience
Juan Vivas worked at TTEC as a Customer Service Representative from 2020 to 2021. In this position, he developed strong communication skills and learned to address customer inquiries effectively. His experience in customer service has contributed to his advanced problem-solving abilities, which he applies in his current role.
Professional Development Goals
Juan Vivas actively seeks projects that contribute to his personal and professional growth. He aims to become a successful and creative problem solver, continuously improving his skills and knowledge in the field of information technology.