Basil Abou Aishi
About Basil Abou Aishi
Basil Abou Aishi serves as the Director of Software Engineering - Payments at TouchBistro in Toronto, Ontario, Canada, where he has worked since 2021. He has a background in software engineering and management, with previous roles at LibanPost, FIS, and Validere.
Work at TouchBistro
Basil Abou Aishi has served as the Director of Software Engineering - Payments at TouchBistro since 2021. In this role, he contributes to high-level architecture and technical design, focusing on payment flows for new products. He drives continuous process improvements to enhance team performance and works on non-product initiatives aimed at improving onboarding, automation, and testing. Abou Aishi manages and negotiates with third-party vendors and collaborates with cross-functional teams to deliver technical solutions. He also recruits, trains, and coaches engineers to advance their careers within the organization.
Previous Experience
Before joining TouchBistro, Basil Abou Aishi held several positions in the technology sector. He worked as a Software Development Manager at FIS from 2015 to 2021, where he gained extensive experience in software engineering management. Prior to that, he was a Team Lead in Research and Development at LibanPost from 2011 to 2015. His career began at the American University of Beirut, where he served as an IT Administrator for 11 months in 2010. Additionally, he briefly worked as a Software Engineering Manager at Validere in 2021.
Education and Expertise
Basil Abou Aishi has a strong educational background in computer science and information systems management. He earned a Bachelor’s Degree in Computer Science - Business Computing from Notre Dame University from 2001 to 2005. He then pursued a Master’s Degree in Information Systems Management at the University of Liverpool from 2010 to 2013. Abou Aishi also completed certifications in Windows Forms Applications 3.5 and ADO.NET 3.5 at New Horizons, achieving MCTS credentials.
Leadership and Mentorship
In his current role at TouchBistro, Basil Abou Aishi provides leadership, mentorship, and guidance to engineering resources. He is actively involved in recruiting and training engineers, helping them to advance their careers. His focus on team development includes breaking down work and balancing tasks effectively, which contributes to a productive work environment. Abou Aishi's leadership style emphasizes continuous improvement and collaboration within the engineering team.