Chauncey Ha
About Chauncey Ha
Chauncey Ha is a Value Added Services Technician at TouchBistro and co-founder of the Youth Empowerment Network Toronto. With a background in marketing and user experience design, he focuses on enhancing customer satisfaction and actively participates in professional development.
Work at TouchBistro
Chauncey Ha has been employed at TouchBistro as a Value Added Services Technician since 2021. In this role, he collaborates with VAS Product Owners to address customer issues and provide constructive feedback on VAS products. He effectively manages customer escalations, ensuring satisfactory resolutions for both the customer and the company. Additionally, he contributes to team development by delivering VAS refresher training to colleagues, enhancing overall team performance.
Experience at Wireless DNA Inc.
Chauncey Ha worked at Wireless DNA Inc. as a Brand & Marketing Specialist from 2013 to 2019. During his six years in this position, he focused on enhancing brand visibility and customer engagement. His role involved implementing marketing strategies that contributed to customer satisfaction and brand loyalty in the Toronto, Canada Area.
Co-Founder of Youth Empowerment Network Toronto
Since 2019, Chauncey Ha has served as Co-Founder and Design & Marketing Lead at Youth Empowerment Network Toronto. In this capacity, he plays a key role in developing marketing strategies and design initiatives aimed at empowering youth in the community. His involvement reflects a commitment to social impact and community engagement.
Education and Expertise
Chauncey Ha has a diverse educational background. He studied User Experience Design at Akendi, earning a certificate in 2014 after an 11-month program. He also attended Seneca College, where he completed a program in Marketing, achieving the Web Optimization Analyst designation from 2012 to 2013. Additionally, he studied Graphic Design and Photography at Seneca College from 2003 to 2006, gaining foundational skills in visual communication.
Previous Role at Ozmozis Inc.
Chauncey Ha worked as a Social Media Specialist at Ozmozis Inc. from 2016 to 2020. In this role, he was responsible for managing social media strategies and campaigns, contributing to the company's online presence and engagement with its audience in the Toronto, Canada Area.