Daniel Mc Elcheran
About Daniel Mc Elcheran
Daniel McElcheran is an Implementation Consultant at TouchBistro, a position he has held since 2022. He previously worked at Apple in various technical roles for five years and holds a Bachelor of Arts with Honours in Psychology from Ryerson University.
Work at TouchBistro
Daniel Mc Elcheran has been employed as an Implementation Consultant at TouchBistro since 2022. In this role, he is responsible for assisting clients with the implementation of TouchBistro's restaurant management software. His expertise contributes to enhancing the user experience and ensuring that clients can effectively utilize the software to meet their operational needs.
Previous Experience at Apple
Prior to joining TouchBistro, Daniel Mc Elcheran worked at Apple for a total of five years in various roles. He served as a Technical Expert from 2017 to 2022, where he provided technical support and solutions to customers in the Toronto, Canada area. Before that, he held the position of Technical Specialist from 2015 to 2017, and he began his career at Apple as a Genius from 2017 to 2022, where he focused on troubleshooting and resolving customer issues.
Education and Expertise
Daniel Mc Elcheran studied at Ryerson University, where he earned a Bachelor of Arts (B.A.) with Honours in Psychology from 2007 to 2011. His educational background in psychology equips him with valuable insights into user behavior and customer service, which are beneficial in his current role as an Implementation Consultant.
Career Timeline
Daniel Mc Elcheran's career includes significant experience in technology and customer support. He began his tenure at Apple as a Genius in 2015, transitioning to Technical Specialist in 2015, and then to Technical Expert until 2022. In 2022, he moved to TouchBistro, where he continues to apply his skills in a consulting capacity.