Humera I.
About Humera I.
Humera I. serves as a Quality Assurance Manager at TouchBistro, where she has successfully reduced employee turnover by 46% through mentoring and career development. With a strong background in quality management and extensive experience in various QA roles, she has implemented effective frameworks and holds multiple relevant certifications.
Work at TouchBistro
Currently, Humera I. serves as the Quality Assurance Manager at TouchBistro, a position she has held since 2020. In this role, she focuses on maintaining and enhancing the quality of software products through rigorous testing and quality assurance processes. Her responsibilities include overseeing the quality assurance team, implementing best practices, and ensuring that products meet the highest standards before release.
Previous Experience in Quality Assurance
Prior to her role at TouchBistro, Humera I. worked at Bond Brand Loyalty as a Project Manager and QA Manager from 2018 to 2020. She also held the position of QA Operations Lead at the same company from 2016 to 2017. Her earlier experience includes working as a Senior QA Analyst at Maritz from 2013 to 2016 and as a QA Lead at GoalLine Solutions from 2012 to 2013. These roles contributed to her extensive background in quality assurance and project management.
Education and Expertise
Humera I. earned a Bachelor of Science degree from the University of Toronto, where she studied Experimental Psychology and Astronomy from 2001 to 2006. Her educational background provides a strong foundation for her analytical skills in quality assurance. Additionally, she holds certifications in Six Sigma, ISTQB, and ITIL, which further demonstrate her expertise in quality management and process improvement.
Achievements in Quality Management
Humera I. has successfully reduced employee turnover rates by 46% through effective mentoring, coaching, and career development initiatives. She also established quality assurance as a service for projects exceeding $5 million, showcasing her ability to manage large-scale projects. Furthermore, she implemented a test automation framework in Azure, which enhanced the efficiency of continuous integration and deployment processes.
Methodologies and Project Management Skills
Humera I. possesses in-depth knowledge of both Waterfall and Agile methodologies, indicating her versatility in managing diverse project environments. This expertise allows her to adapt to different project requirements and ensure successful outcomes in quality assurance processes.