Inti Pastrana
About Inti Pastrana
Inti Pastrana is a bilingual product support technician based in Toronto, Ontario, with a strong background in solar energy and hospitality. He has a reputation for problem-solving in high-stress environments and has held various roles in customer support and management since 2010.
Work at TouchBistro
Inti Pastrana has been employed at TouchBistro as a Bilingual Product Support Technician since 2020. In this role, he provides technical assistance and support to users, leveraging his bilingual skills to communicate effectively with a diverse clientele. His experience in problem-solving within high-stress environments contributes to his ability to address customer inquiries and technical issues efficiently.
Previous Experience at NRG Home Solar
Prior to his current position, Inti Pastrana worked at NRG Home Solar from 2014 to 2015. He initially served as a Senior Solar Specialist for one year in the Financial District of Toronto. Following this role, he took on the position of Team Leader for a duration of six months in 2015, where he likely managed a team and oversaw solar installation projects.
Founding Role at The Journey Hostels
Inti Pastrana founded and served as an Advisor for The Journey Hostels from 2015 to 2020 in Colombia. His involvement in the hospitality and tourism sector highlights his entrepreneurial skills and ability to create and manage a business focused on providing accommodation services.
Education and Expertise
Inti Pastrana studied Architectural Technology at Humber College, completing his education from 2011 to 2014. This academic background provided him with technical knowledge and skills relevant to design and construction, which may inform his problem-solving abilities in various roles.
Retail Experience at FGL Sports Ltd
Before his roles in the solar and hospitality industries, Inti Pastrana worked as a Retail Sales Representative at FGL Sports Ltd from 2010 to 2014. His experience in retail, particularly at the Eaton Center's Atmosphere store, equipped him with customer service skills and sales techniques that are applicable in his later positions.