Jainam Suthar
About Jainam Suthar
Jainam Suthar is a Product Support Technician with a background in software development and data analysis. He has worked at TouchBistro since 2021 and has previous experience in various roles, including a Junior Software Developer and Customer Service Representative.
Work at TouchBistro
Jainam Suthar has been employed at TouchBistro as a Product Support Technician since 2021. In this role, he provides technical support and assistance to users of the TouchBistro platform. His responsibilities include troubleshooting issues, managing customer inquiries, and ensuring a seamless user experience. His experience in customer service and technical support contributes to the effectiveness of his role at the company.
Education and Expertise
Jainam Suthar has a diverse educational background in technology and data analysis. He completed a Junior Data Analyst Program at Npower Canada in 2021. He also studied Computer Software Technology/Technician at Humber College, focusing on Enterprise Software Development from 2019 to 2020. Additionally, he earned a Post Graduate Certificate in Wireless Telecommunication from Humber College from 2018 to 2019 and a Bachelor's degree in Computer Engineering from Gujarat Technological University from 2014 to 2018.
Background in Software Development
Prior to his current role, Jainam Suthar worked as a Junior Software Developer at Dolphin Web Solution for six months in 2018. He also gained experience as a Customer Service Representative at Majorel from 2020 to 2021. His background in software development and customer service has equipped him with a unique skill set that enhances his technical support capabilities.
Technical Skills and Tools
Jainam Suthar possesses a range of technical skills relevant to his field. He has experience managing databases using MySQL, Oracle, and Firebase. His web development skills include both front-end and back-end technologies, such as HTML5 and CSS. He actively uses GitHub for version control and collaboration on software projects. Additionally, he is proficient in data visualization tools like Tableau and IBM Cognos Analytics, and utilizes ServiceNow, Microsoft Excel, and Azure Sandbox in his professional work.