James Malone
About James Malone
James Malone is an Account Manager at TouchBistro, with a background in sales and account management across various industries. He has held positions at companies such as Omnigo Software, 411.ca, and Leonardo Worldwide Corporation, and he studied Political Science at Wilfrid Laurier University.
Work at TouchBistro
James Malone has been serving as an Account Manager at TouchBistro since 2021. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His focus is on helping clients optimize their use of TouchBistro's restaurant management software. Malone's experience in account management allows him to effectively address client needs and contribute to the company's growth in the hospitality sector.
Previous Experience in Account Management
Before joining TouchBistro, James Malone held various positions in account management. He worked at Omnigo Software as an Account Executive for North American Gaming from 2015 to 2018. Prior to that, he was an Account Executive in Hospitality Marketing at Leonardo Worldwide Corporation from 2012 to 2015. His role at 411.ca as a Sales Executive from 2009 to 2012 also contributed to his extensive background in sales and account management.
Education and Expertise
James Malone studied at Wilfrid Laurier University, where he earned a degree in Political Science. This educational background has provided him with critical thinking skills and a strong understanding of market dynamics. His expertise in account management and sales, combined with his academic foundation, supports his effectiveness in client relations and business development.
Career Progression
James Malone's career has evolved through various roles in sales and account management. After starting as a Sales Executive at 411.ca, he transitioned to account management positions at Leonardo Worldwide Corporation and Omnigo Software. He also served as Commercial Director at Info-Tech Research Group for 11 months in 2019-2020. This progression highlights his adaptability and commitment to advancing in the field of account management.