Jason Newman
About Jason Newman
Jason Newman is a Customer Success Manager at TouchBistro, where he has worked since 2017. He has a background in theatre and drama studies from the University of Toronto and has held various managerial roles in the event and hospitality sectors in Toronto.
Work at TouchBistro
Jason Newman has been serving as a Customer Success Manager at TouchBistro since 2017. In this role, he focuses on enhancing customer experiences and ensuring client satisfaction. His tenure at TouchBistro spans over seven years, during which he has contributed to the company's mission of providing exceptional service to its clients in the restaurant industry. The Toronto, Canada area serves as his base of operations.
Education and Expertise
Jason Newman studied at Sheridan College, where he achieved a degree in Acting. He also attended the University of Toronto, earning an Honours Bachelor of Arts in Theatre and Drama Studies. This educational background equips him with skills in communication and performance, which are beneficial in his role in customer success.
Background in Event Operations
Prior to his current role, Jason worked at The Royal Conservatory of Music as a Supervisor in Event Operations from 2015 to 2018. His responsibilities included overseeing event logistics and ensuring smooth operations during performances. This experience contributed to his understanding of customer service in a dynamic environment.
Experience at MLSE
Jason Newman has a notable history with Maple Leaf Sports & Entertainment (MLSE). He served as Assistant Manager of Quick Service for one year in 2014-2015, and previously held the position of Supervisor of Quick Service from 2008 to 2014 for six years. His roles involved managing service operations during events, which enhanced his skills in customer interaction and team leadership.
Career at The Canadian Stage Company
Jason began his career at The Canadian Stage Company, where he worked as Assistant Manager in Telemarketing from 2006 to 2008. This position provided him with foundational experience in customer outreach and engagement, contributing to his overall expertise in customer service.