Linda Tran
About Linda Tran
Linda Tran is a Payments Manager at TouchBistro, where she has worked since 2021. She has a background in customer service and technical support, with previous roles at Cansel and FreshBooks, and holds a Bachelor of Technology in Graphic Communications Management from Ryerson University.
Work at TouchBistro
Linda Tran has been serving as Payments Manager at TouchBistro since 2021. In this role, she oversees payment processing operations and ensures efficient transaction management. Prior to her current position, she worked at TouchBistro as Associate, Acquirer Relationships from 2019 to 2021, where she focused on managing relationships with payment acquirers. Her experience at TouchBistro spans over three years, contributing to her understanding of the company's payment systems and customer needs.
Previous Experience in Customer Service and Technical Support
Before joining TouchBistro, Linda Tran worked at Cansel as a Customer Service Representative from 2016 to 2017. In this role, she supported customers in the Wide Format Graphics division. Following her time at Cansel, she served as a Technical Support Specialist at FreshBooks from 2017 to 2019. Her experience in these positions has equipped her with strong customer service and technical skills, essential for her current role in payments management.
Education and Expertise
Linda Tran studied at Ryerson University, where she earned a Bachelor of Technology in Graphic Communications Management from 2012 to 2016. This educational background has provided her with a solid foundation in technology and management principles. Her versatile skill set includes customer service, operations, and account management, which supports her effectiveness in her current role.
Skills and Competencies
Linda Tran possesses a versatile skill set that includes customer service, operations, and account management. She is recognized as a self-starter and quick learner, which enhances her ability to adapt to new challenges in her professional environment. Additionally, she has excellent communication and analytical skills, enabling her to effectively manage relationships and analyze payment processes.