Lucas Hrynyshyn
About Lucas Hrynyshyn
Lucas Hrynyshyn is a User Experience Researcher currently employed at TouchBistro in Toronto, Ontario, Canada. He has a diverse background in research and education, with previous roles at institutions such as Ryerson University and Seneca College, as well as experience in customer service and swim instruction.
Current Role at TouchBistro
Lucas Hrynyshyn serves as a User Experience Researcher at TouchBistro, a position he has held since 2021. In this role, he conducts jobs-to-be-done research with both internal restaurant owners and external users. He is responsible for maintaining timelines and budgeting for quarterly research expenses. Additionally, he performs competitor analyses and organizes focus groups to align stakeholder objectives. Lucas has also established a research repository and implemented standardized file naming and sorting practices to enhance research efficiency. He actively conducts workshops and research tutorials to promote research education within the organization.
Previous Experience in User Experience Research
Prior to his current role, Lucas Hrynyshyn worked as a Junior UX Research Fellow at Lookback for two months in 2021. He also spent three years as a Research Assistant at Ryerson University's Synaesthetic Media Lab from 2018 to 2021. During this time, he contributed to various research projects that focused on user experience and media interaction. His background in research is complemented by his experience as an Educational Assistant at Seneca College from 2019 to 2020.
Background in Education
Lucas Hrynyshyn holds an Honours Bachelor of Arts in Professional Writing from York University, where he studied from 2013 to 2017. He furthered his education by obtaining a Master of Arts in Media Production from Ryerson University, completing the program in 2019. His academic background has equipped him with strong skills in writing, research methodologies, and media analysis, which are essential in his current role as a User Experience Researcher.
Early Career Experience
Lucas began his career in the aquatic industry, working as a Swim Instructor at Felix's Swim Schools for five months in 2012. He also held positions at Mayfair Clubs, where he worked as a Lifeguard and Swim Instructor from 2012 to 2015, and as a Booking & Billing Clerk from 2016 to 2017. Between 2017 and 2019, he served as a Sales Specialist at Digital Treasures. These roles provided him with diverse experiences that contributed to his professional development.