Lucky Santos
About Lucky Santos
Lucky Santos is an Account Executive based in Toronto, Ontario, with experience in sales, customer service, and social media marketing. He has worked for various companies, including TouchBistro and Dext, and holds a Bachelor of Commerce in Hospitality & Tourism Management from Ryerson University.
Work at TouchBistro
Currently, Lucky Santos serves as an Account Executive at TouchBistro, a position held since 2022. In this role, he utilizes his extensive experience in sales and customer relations to drive business growth. Prior to this position, he worked as a Business Development Representative at TouchBistro from 2021 to 2022, and as a Sales Development Representative from 2019 to 2021. His tenure at TouchBistro has allowed him to develop a deep understanding of the restaurant technology sector and enhance client engagement strategies.
Education and Expertise
Lucky Santos earned a Bachelor of Commerce (BCom) degree in Hospitality & Tourism Management from Ryerson University, completing his studies from 2015 to 2019. This educational background provided him with foundational knowledge in business principles and customer service, which he has applied throughout his career in various roles. His expertise includes sales strategies, customer relationship management, and training sales teams.
Background in Sales and Customer Service
Lucky Santos has a diverse background in sales and customer service roles. He worked as a Guest Service Representative at Service Inspired Restaurants (SIR Corp.) from 2018 to 2019, where he developed customer service skills in a fast-paced environment. Additionally, he gained experience as a Corporate Sales Trainer at D&N Dream Inc. for two months in 2018, focusing on training and mentoring sales teams. His early career also included a role as a Guest Services Associate at Pursuit Collection in 2017.
Experience in Influencer Marketing
Lucky Santos participated in a talent/social media internship at Viral Nation Inc. in 2018. During this three-month internship, he gained valuable experience in influencer marketing and social media strategies. This role allowed him to understand the dynamics of digital marketing and the importance of social media in brand promotion.