Michelle Gangl
About Michelle Gangl
Michelle Gangl is a Product Support Specialist at TouchBistro, where she has worked since 2021. She has a background in Business Administration and Geographic Information Science, with previous roles at lululemon, NPower Canada, and Porter Airlines.
Current Role at TouchBistro
Michelle Gangl currently serves as a Product Support Specialist at TouchBistro, a position she has held since 2021. In this role, she is responsible for providing technical support and assistance to clients using the TouchBistro platform. Her work involves troubleshooting issues, guiding users through software functionalities, and ensuring customer satisfaction. This position allows her to leverage her background in technology and customer service.
Previous Experience in E-Commerce and IT
Prior to her current role, Michelle worked at lululemon as an E-Commerce Educator for three months in 2018. In this position, she focused on enhancing the online shopping experience for customers. She also gained experience as a Junior Information Technology Consultant in Training at NPower Canada from 2020 to 2021, where she developed foundational IT skills. Additionally, she worked as a Systems Operation Coordinator at Porter Airlines Inc. for five months in 2018.
Educational Background in Business and Geography
Michelle Gangl holds a Bachelor of Business Administration (BBA) from The University of British Columbia, where she studied Business Administration, Management, and Operations from 2011 to 2013. She later pursued a Bachelor of Arts (BA) in Geographic Information Science and Cartography at Ryerson University, completing her studies from 2014 to 2019. This diverse educational background equips her with a unique skill set applicable in various professional contexts.
Career Aspirations in IT
Michelle aspires to transition into IT Analyst roles, seeking opportunities for growth and learning in the technology sector. Her experience in product support and her educational background in business and geographic information science position her well for this career shift. She aims to further develop her technical skills and contribute to IT projects that require analytical and problem-solving capabilities.
Team Building and Collaboration Skills
Michelle has been praised for her ability to build interconnected teams. This skill is essential in her roles, where collaboration and effective communication are key to achieving organizational goals. Her experience in various positions has allowed her to develop strong interpersonal skills, enabling her to work effectively with diverse groups of individuals.