Mitchell T.
About Mitchell T.
Mitchell T. is a Senior Customer Care Coordinator at TouchBistro in Toronto, Ontario, where he has worked since 2019. He holds a Master of Arts in Environmental Resource Management from Queen's University and has extensive experience in customer care roles across various companies.
Work at TouchBistro
Mitchell T. has served as a Senior Customer Care Coordinator at TouchBistro since 2019. In this role, he is responsible for providing support and assistance to customers, ensuring their needs are met effectively. His experience in customer care allows him to connect with clients and address their concerns efficiently. Based in Toronto, Ontario, Canada, Mitchell has contributed to the company's commitment to delivering exceptional customer service.
Education and Expertise
Mitchell T. holds a Master of Arts in Environmental Resource Management from Queen's University, where he studied from 2016 to 2019. Prior to that, he earned a Bachelor of Arts in Law from the University of Toronto, completing his studies from 2012 to 2016. His educational background equips him with a strong foundation in both environmental and legal principles, enhancing his analytical and problem-solving skills in customer care.
Background in Customer Care
Mitchell T. has extensive experience in customer care, having worked in various roles prior to his position at TouchBistro. He served as a Customer Relationship Management Specialist at U-Haul International, Inc. from 2014 to 2016, and as an OnStar Navigation, Emergency & Retention Advisor at General Motors from 2016 to 2018. His roles involved working with high-profile clients and focusing on retention and member loyalty, showcasing his ability to foster strong client relationships.
Previous Work Experience
Before his current role, Mitchell T. worked as a Private Tutor at TutorBright from 2013 to 2014 and as a French Immersion Tutor & Teaching Assistant at A+ Tutoring with Certified Teachers from 2012 to 2014. These positions allowed him to develop communication and teaching skills, which he applies in his customer care role. His diverse work history reflects his adaptability and commitment to helping others.
Networking and Collaboration
Mitchell T. is passionate about connecting with others in the customer care sector. He values networking with former and current colleagues, managers, and creative individuals. He thrives in collaborative environments, believing that teamwork fosters innovation and effective problem-solving. His approach emphasizes the importance of generating new ideas and outcomes when facing challenges.