Monica Vazquez
About Monica Vazquez
Monica Vazquez is a Team Lead in Professional Services at TouchBistro, specializing in Menu and Payments. She has extensive experience in international business development and has held various roles in organizations such as Promexico and Mexproud Shipping.
Current Role at TouchBistro
Monica Vazquez serves as the Team Lead for Professional Services, focusing on Menu and Payments at TouchBistro. She has held this position since 2022, contributing to the company's efforts in enhancing customer experience and operational efficiency. Her role involves overseeing a team that ensures effective menu management and payment processing solutions for clients.
Previous Experience at TouchBistro
Prior to her current role, Monica worked at TouchBistro in various capacities. She served as a Payments Operations Coordinator from 2021 to 2022, where she managed payment-related operations. Additionally, she was a Customer Success Specialist, acting as the LATAM Liaison from 2020 to 2021, focusing on customer support and engagement in the Latin American market.
Professional Background
Monica has a diverse professional background, including roles at Promexico, where she worked as an Economic Development Officer from 2013 to 2016 and as a Business Development and International Trade Intern from 2017 to 2018. She also held the position of Pricing Manager at Mexproud Shipping, S.A. de C.V. for six months in 2012. Her experience spans various sectors, emphasizing international trade and economic development.
Educational Qualifications
Monica holds a Bachelor's degree in International Relations and Affairs from Universidad Nacional Autónoma de México, completed in 2011. She furthered her education with a Certificate in Foreign Trade Specialist from the same institution in 2015. In 2017, she obtained a Diploma in International Business Management from Greystone College. Currently, she is pursuing a Global Master of Business Administration (MBA) at Imperial College Business School, expected to complete in 2025.
Internship Experience
Monica's internship experience includes roles at Promexico as an International Business Development Intern in 2012 and as a Business Development and International Trade Intern from 2017 to 2018. She also interned at LatAm Startups from 2018 to 2020, where she gained valuable insights into business development in the startup ecosystem. These internships provided her with practical experience in international trade and business management.