Reeva Ann Walker
About Reeva Ann Walker
Reeva Ann Walker is a Bilingual Product Support Technician at TouchBistro in Toronto, Ontario, with over a decade of experience in various roles including client relations, training, and event production. She has contributed to training processes that reduced employee turnover and has received recognition for her innovative contributions in the field.
Work at TouchBistro
Reeva Ann Walker has been employed at TouchBistro as a Bilingual Product Support Technician since 2021. In this role, she provides technical support and assistance to clients, utilizing her bilingual skills to enhance communication and service delivery. Her position is based in Toronto, Ontario, Canada, where she has contributed to improving customer satisfaction through effective problem-solving and support strategies.
Education and Expertise
Reeva Ann Walker studied at Concordia University from 2011 to 2013, where she earned a Certificate in Public Relations. She furthered her education at the University of Toronto from 2019 to 2021, obtaining a Certificate in Advanced Marketing. This educational background equips her with skills in communication, marketing strategies, and public relations, which she applies in her professional roles.
Background
Reeva Ann Walker has a diverse professional background, having worked in various roles across different industries. She began her career as a Marketing Intern at Dreamsgate Pictures in 2011. Over the years, she has held positions such as Freelance Entertainment Publicist and Event Production Specialist at R.A.W Creative Consulting, and Bilingual Client Relations Specialist at Emerald Health Therapeutics Inc. Her experience spans customer service, training, and marketing.
Achievements
In 2014, Reeva Ann Walker received an award for innovative contributions from the CEO of Atelka Enterprises. This recognition highlights her ability to develop effective training processes that contributed to reducing employee turnover. Her work as a Corporate Trainer at Atelka further demonstrates her commitment to enhancing organizational performance through training and development initiatives.
Professional Experience
Reeva Ann Walker has accumulated extensive experience in customer service and training roles. She worked at Brother Canada as a Senior Customer Service Representative and Training & Development Assistant from 2015 to 2017. Additionally, she served as a Bilingual Customer Service Representative at Atelka in 2013. Her roles have consistently involved supporting clients and improving service delivery through effective communication and training.