Trevor Tibble
About Trevor Tibble
Trevor Tibble is a Senior Team Lead in Product Support at TouchBistro, with a diverse background in both technical and creative roles across multiple countries. He has extensive experience in video production, support services, and writing, particularly in video games journalism.
Current Role at TouchBistro
Trevor Tibble serves as the Senior Team Lead for Product Support at TouchBistro, a position he has held since 2021. In this role, he oversees a team responsible for providing technical assistance and support for the company's products. His leadership is focused on enhancing customer satisfaction and ensuring efficient problem resolution. Trevor's experience at TouchBistro spans several roles, including Tier 1 and Tier 2 Product Support Technician, as well as Team Lead for Product Support.
Previous Experience in Product Support
Prior to his current position, Trevor held various roles at TouchBistro, including Team Lead for Product Support from 2019 to 2021 and Tier 1 Product Support Technician from 2018 to 2019. His progression within the company highlights his expertise in product support and customer service. Additionally, he worked as a Tier 2 Product Support Technician for a brief period in 2019, further developing his technical skills.
Educational Background
Trevor studied at London South Bank University, where he earned a BA (Hons) in Digital Film and Video from 2004 to 2007. He also attended The Henley College, focusing on Film/Cinema/Video Studies from 2002 to 2004. This educational background provided him with foundational knowledge in both creative and technical aspects of video production.
Career in Video Production and Writing
Trevor has a diverse career that includes roles in video production and writing. He worked as a Video Specialist at Extreme Reach from 2015 to 2018, where he developed skills in ingesting and encoding footage. His writing experience includes a position as a Freelance Writer for Press Start Australia in 2014 and as a Script Writer for Ginx TV from 2011 to 2013, focusing on video game journalism.
International Work Experience
Trevor has gained extensive international experience throughout his career. He has worked in various countries including the UK, New Zealand, and Australia. His roles have spanned different aspects of media production, from technical support to writing, showcasing his adaptability and broad skill set in the industry.