Chelsea Te Whare
About Chelsea Te Whare
Chelsea Te Whare is a Team Leader in Sales & Service (Digital) at Tower Insurance, where she has worked since 2021. She has a strong background in communications, insurance, sales, and customer service, with previous roles at Tower Insurance and McDonald's, and holds a Bachelor of Communications from Auckland University of Technology.
Current Role at Tower Insurance
Chelsea Te Whare currently serves as the Team Leader for Sales & Service (Digital) at Tower Insurance. In this role, she oversees digital sales initiatives and customer service operations. Her leadership focuses on enhancing the customer experience and driving sales performance through digital channels. She has held this position since 2021.
Previous Experience at Tower Insurance
Chelsea Te Whare worked at Tower Insurance from 2016 to 2021, where she held various roles over a five-year period. Her experience in the company provided her with a comprehensive understanding of the insurance industry, sales processes, and customer service dynamics.
Background in Customer Service
Before her tenure at Tower Insurance, Chelsea Te Whare gained valuable customer service experience as a Customer Service Assistant at McDonald's from 2012 to 2014. This role helped her develop essential skills in customer interaction and service delivery.
Education and Expertise
Chelsea Te Whare studied at Auckland University of Technology, where she earned a Bachelor of Communications with a focus on Communication and Media Studies from 2013 to 2015. Her academic background supports her expertise in communications, which is integral to her roles in sales and customer service.
Mentorship Experience
Chelsea Te Whare served as a Māori Mentor at Auckland University of Technology from 2014 to 2015. In this position, she contributed to the academic and personal development of Māori students, showcasing her commitment to supporting others in their growth.