Jessica Ropati
About Jessica Ropati
Jessica Ropati is a Customer Care Professional with a background in business administration and arts. She has worked at Tower Insurance since 2019 and previously held a position at Whistler Blackcomb as a Guest Services Associate.
Work at Tower Insurance
Jessica Ropati has been employed at Tower Insurance since 2019, where she serves as a Customer Care Professional. In this role, she is responsible for assisting clients with their insurance needs and providing support to ensure customer satisfaction. Her experience in customer service contributes to the effectiveness of the team at Tower Insurance, located in Auckland, New Zealand.
Current Role at Whistler Blackcomb
In addition to her position at Tower Insurance, Jessica Ropati has worked as a Guest Services Associate at Whistler Blackcomb since 2016. This role involves engaging with guests and ensuring a positive experience at the resort in Whistler, British Columbia, Canada. Her responsibilities include addressing guest inquiries and providing assistance to enhance the overall visitor experience.
Education and Expertise
Jessica Ropati studied at Auckland University of Technology, where she earned a Bachelor of Business Administration from 2013 to 2015. She also completed a Bachelor of Arts at the same institution from 2012 to 2015. Prior to her university education, she attended Diocesan School for Girls from 2009 to 2012. Her educational background equips her with a diverse skill set applicable to her roles in customer service.
Background
Jessica Ropati's educational journey includes significant time spent at Auckland University of Technology, where she pursued two bachelor's degrees. Her foundational education was completed at Diocesan School for Girls. This background has provided her with a comprehensive understanding of business and arts, which supports her professional endeavors in customer care.