Allie Wittkamp
About Allie Wittkamp
Allie Wittkamp serves as the Vice President and Director of Market Engagement at TowneBank, where she has worked since 2005. She manages member onboarding, conducts satisfaction surveys, and oversees communication strategies to enhance customer experience and engagement.
Work at TowneBank
Allie Wittkamp has served as Vice President, Director of Market Engagement at TowneBank since 2005, contributing to the organization for 19 years in the Hampton Roads area of Virginia. In her role, she manages the new member onboarding process, ensuring a seamless experience for clients. She conducts satisfaction surveys to gather feedback, aiming to enhance TowneBank's services and customer experience. Additionally, she oversees the development and implementation of innovative communication tools to strengthen TowneBank's market presence.
Education and Expertise
Allie Wittkamp studied at Amherst College, where she earned a Bachelor of Arts (B.A.) in Classics and Psychology from 1996 to 2000. She furthered her education at The Virginia Bankers School of Bank Management, achieving a focus in Banking & Finance from 2011 to 2013. This educational background supports her expertise in market engagement and customer relationship management.
Background
Prior to her tenure at TowneBank, Allie Wittkamp worked as a Grants Coordinator in Financial Education at The Women's Center from 2001 to 2003 in Vienna, VA. She also held the position of Senior Retail Agent at AAA Mid-Atlantic from 2003 to 2005. These roles provided her with foundational experience in customer service and financial education, which she applies in her current position.
Achievements in Customer Engagement
In her current role, Allie Wittkamp leads the social media content strategy and response initiatives at TowneBank. She focuses on employee engagement programs to foster a positive work environment. Additionally, she is responsible for the administration and integration of CRM systems, which are crucial for improving customer relationship management at TowneBank.