Carol Holland
About Carol Holland
Carol Holland serves as the Regional Operations Manager for TowneBank in North Carolina, where she has worked since 2019. She has a diverse background in banking and human resources, with previous roles at RBC Bank and Paragon Bank, and holds degrees in Business Administration and Music Education.
Work at TowneBank
Carol Holland has served as the Regional Operations Manager for TowneBank in North Carolina since 2019. In this role, she collaborates with Regional Presidents and operational leadership to improve communication and service delivery. Her responsibilities include facilitating ongoing training and coaching for sales support staff, ensuring compliance with the bank's policies and procedures.
Previous Experience at RBC Bank
Carol Holland worked at RBC Bank in various capacities from 1997 to 2004. She began her tenure as a Human Resources Specialist from 1997 to 1999, followed by a role as Project Coordinator from 1999 to 2004. During her time at RBC Bank, she gained experience in human resources and project management within the Raleigh-Durham, North Carolina area.
Experience at Paragon Bank
Holland spent eight years at Paragon Bank, where she held two positions. She worked as a Client Development Associate from 2007 to 2011 and later as a Client Relationship Manager from 2011 to 2019. In these roles, she focused on client engagement and development, contributing to the bank's growth in the Raleigh-Durham area.
Education and Expertise
Carol Holland studied Business Administration at the University of North Carolina at Chapel Hill, earning a Bachelor of Science degree from 1984 to 1986. She also attended Meredith College, where she studied Music Education and obtained a Bachelor of Music degree from 1991 to 1993. Additionally, she pursued further education at the North Carolina School of Banking, enhancing her expertise in banking operations.