Jodi Jones
About Jodi Jones
Jodi Jones serves as the Assistant Vice President and Fraud Analyst II at TowneBank, where she compiles evidence for fraud cases and trains employees on related matters. With extensive experience in various roles at TowneBank since 2002, she collaborates with law enforcement and participates in court proceedings as necessary.
Current Role as Fraud Analyst
Jodi Jones serves as the Assistant Vice President, Fraud Analyst II at TowneBank, a position she has held since 2017. In this role, she compiles evidence for fraud cases, including video footage, affidavits, and branch statements. Jodi also provides training to employees on fraud-related matters, enhancing the bank's overall fraud prevention efforts. Her responsibilities include making Suspicious Activity Report (SAR) determinations and completing narratives to document fraud incidents.
Previous Experience at TowneBank
Jodi Jones has extensive experience at TowneBank, having worked in various capacities since 2002. She began her career as a Member Services Specialist from 2002 to 2006, where she focused on customer service in Virginia Beach, Virginia. Following this role, she served as a Banking Officer from 2006 to 2008, and then as Branch Operations Manager from 2008 to 2017. Her progression through these roles provided her with a comprehensive understanding of banking operations and customer relations.
Collaboration with Law Enforcement
In her current role, Jodi Jones collaborates closely with law enforcement agencies on fraud-related cases. She attends court as needed to provide testimony and support investigations. This collaboration is essential for addressing and resolving fraud incidents effectively, ensuring that appropriate actions are taken against fraudulent activities.
Training and Development Initiatives
Jodi Jones is actively involved in training initiatives at TowneBank, focusing on fraud awareness and prevention. She conducts training sessions for employees, equipping them with the knowledge and skills necessary to identify and respond to potential fraud situations. This training is a key component of the bank's strategy to mitigate fraud risks and protect both the institution and its customers.