Kelsey Duncan
About Kelsey Duncan
Kelsey Duncan is a Relationship Specialist at TowneBank, where she has worked since 2021. She has extensive experience in customer service roles, including positions at Wells Fargo and Victoria's Secret.
Work at TowneBank
Kelsey Duncan has been employed at TowneBank since 2019. She began her career there as a Member Service Representative, a role she held for five years. In 2021, she transitioned to the position of Relationship Specialist, where she has continued to work for three years. In her current role, she focuses on building and maintaining client relationships, providing personalized service to meet the needs of customers in the Charlotte, North Carolina area.
Previous Employment Experience
Before joining TowneBank, Kelsey Duncan gained diverse experience in customer service and retail. She worked as a Sales Associate at Victoria's Secret for one year from 2013 to 2014. Following that, she served as a Server at Whiskey Warehouse from 2015 to 2017 and at BRAZWELLS for nine months from 2014 to 2015. Additionally, she worked as a Bank Teller at Wells Fargo for one year from 2018 to 2019, where she developed her banking skills and customer service expertise.
Education and Expertise
Kelsey Duncan studied at Central Piedmont Community College, where she earned an Associate's degree from 2014 to 2016. This educational background has provided her with foundational knowledge and skills that support her roles in banking and customer service. Her experience in various positions has contributed to her expertise in relationship management and client services.